Business analysts are responsible for documenting business problems and user needs, as well as creating solution requirements that align with best practices and are effectively communicated to the intended audience. They manage stakeholder relationships and promote collaboration between business and technical teams. By focusing on benefits and outcomes, business analysts ensure that the right problems are addressed and the appropriate products are developed. They model business processes, facilitate requirement gathering, and coordinate documentation for proposed business and IT changes. Business analysts also analyse the organisation’s current situation, identify future needs, and define solutions, often related to digital technology. They interact with a wide range of stakeholders both internally and externally, including customers, users, suppliers, and senior leaders. Through their analysis and documentation, business analysts contribute to successful business outcomes by implementing new processes, data, and technology solutions.